What is EcoStruxure IT Expert Mobile Insights?
EcoStruxure IT cloud-based monitoring software proactively minimizes downtime and reduces break-fix resolution time through smart alarming, remote troubleshooting and visibility into your device lifecycle.
The Mobile Insights app allows instant access to your own team, providing peace of mind and fast issue resolution.
A cyber-secure connection provides improved security for your infrastructure devices, and machine data forms the basis of operational insights and analytics, aimed at reducing equipment maintenance costs.
How does it work?
EcoStruxure IT Gateway or Data Center Expert v7.4.x is used to gather and send the data of multiple devices on your network. The information is sent using HTTPS TLS 1.2 encrypted outbound connections on port 443. HTTPS posts are sent whenever an event occurs or every 10 minutes to confirm the Service is still active, and once for the registration and activation of the service.
All connections from the gateway to our cloud are validated using an industry standard 2048 bit RSA certificate and data is encrypted in transit using 128 bit AES encryption.
What do I do?
Download EcoStruxure IT Gateway and start monitoring your devices today. If you have Data Center Expert v.7.4.x you can connect to Mobile Insights through that and don’t need to download a separate Gateway.
With Mobile Insights you get your data center at your fingertips. To get the 24h monitoring and maximum protection of your critical equipment, subscribe to the Remote Service.